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Trailwave Fiber Optic Service Facts


  • HEMC's fiber optic network is used daily in conjunction with operating the electrical system, which includes: system control, energy management, reliability improvements and increased efficiency.
  • The FCC (Federal Communications Commission) offers opportunities for grant funding (including the Connect American Fund (CAF) and the Mobility Fund). HEMC has submitted bids for CAF funding but to date have not been awarded funds. We will continue to bid when it opens again for bids (2018).
  • HEMC has not rejected government funding for expanding Trailwave and we continue to seek grant and alternative funding opportunities.
  • After the grant, we chose a slower paced expansion due to the cost. We wanted to ensure the subscribers' fees could sustain the endeavor, so customers were required to pay for the full cost of installation.
  • In 2016, the Board of Directors, as representatives of the HEMC membership, voted to proceed with Phase I of a proof of concept project. Their decision was based on feedback and requests by members.
    • Phase I includes all members on the circuits of the Leaf and Pless substations.
    • The project is exploring the feasibility of providing fiber optic service to more members. After completion of Phase I, using proof of concept we will evaluate the results to determine how to move forward and at what pace. 
    • All subscribers within Phase I should be activated by July 2018.

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